Conf-User Interface: Barracuda Anti-spam
Posted by: John The Geek
Our mail server at work goes through a Barracuda spam firewall. We’ve had this setup for years and it’s always been fascinating to see what ends up in the spam filter and what gets through. Despite whitelisting valid emails from the same senders numerous times, they continue to go to the spam inbox instead of being delivered as they should.
This morning I was processing the spam inbox and noticed that in addition to a Whitelist button, there is another button that reads “Whitelist + Not Spam”. I had to take a second look at that one to be sure I was reading it correctly.
My eyes were not deceiving me, which brings up the question of the day:
Why would I whitelist spam?
Seems to me that if I whitelist something then it’s not spam by definition. Apparently, Barracuda disagrees.
I really wish the people who design user interfaces would send along some of whatever they’re smoking so that it makes sense to the rest of us, too!
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